To view the parishes in the South West Wiltshire community area please click here and for a description of the transport services listed below, please click here.


South West Wiltshire Shopmobility Schemes

What is Salisbury Shopmobility?

Shopmobility is a scheme that enables people with temporary or permanent mobility difficulties to get about in Salisbury city centre and shop independently.

Members of the scheme can hire vehicles and walking aids that allow them to access the shops and facilities that Salisbury offers. The city centre provides good access for wheelchair users and those with walking difficulties, with numerous dropped kerbs, regular crossing points and widened pavements.

Equipment for long-term loans for holidays or trips is also available for hire.

Shopmobility Salisbury is able to provide equipment including:

  • electric scooters (three- and four-wheel)
  • power chairs
  • manual wheelchairs (in various sizes)
  • shopper walkers

Who can use Shopmobility?

The Shopmobility vehicles may be hired by anyone who needs assistance to be independently mobile in the city centre and local area. Members of the service are both young and older people.

You do not need to be registered disabled to use this service. Full training is given to every new member.

Shopmobility customers include:

  • People with permanent or temporary walking difficulties
  • People with a disabling illness
  • People with heart or lung diseases
  • Heavily pregnant women
  • Older residents or visitors
  • People recovering from a disabling illness or injury
  • People who are affected by conditions (such as multiplesclerosis) that can make walking more difficult.

As a member you also become a Wessex Shopmobility member, which means you can use the majority of the Shopmobility schemes in the Wessex area without having to pay another membership fee. 

How much does it cost?

Registration to the scheme is £7.00. Equipment hire is £3.00 per visit.

What if I am unable to get to the Shopmobility office? If you are unable to get to the office, Shopmobility can deliver the equipment to your desired location within the city centre. This could be the coach, bus or train station if you are travelling by public transport into Salisbury, or any location within the city centre that is convenient for you.

If you are not registered with us, we will collect you and bring you to the office to complete the registration form before being allowed to use the equipment.

It is always advisable to request this service in advance. Shopmobility relies on volunteers for this service and it might not always be possible to meet demand.

How long can I hire the equipment for?

Powered equipment is for daily hire, but we do have travel scooters that fold up and go into the boot of the car; these can go out long term at a daily rate of £4.00. Manual Wheelchairs and Shopper Walkers can be hired on a daily basis or long term.

Do I need to book?

It is always advisable to book in advance to avoid disappointment. You can book:     By telephone on 01722 328068 or email:

Where is Salisbury Shopmobility?

You can find the Shopmobility office in the Maltings car park opposite the City Hall. Access is via Malthouse Lane from Fisherton Street.

The office is easily accessible by car, and Shopmobility customers will be offered a parking space if one is available. In quiet periods blue badge holders may also be able to park but must obtain permission and a permit from Shopmobility first.

Salisbury Shopmobility     3b Priory Square     The Maltings     Salisbury     SP27TL

What are the opening times?

The office is open Monday to Saturday 9.30am to 4.30pm.

Shopmobility is closed on Sundays and Bank Holidays. An answer phone service is available outside of opening hours on 01722 328068

Read more: South West Wiltshire Shopmobility Schemes


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